Prospect | We create great customer experiences | + 44 (0)20 7490 1196 | growth@prospectdesign.eu

Prospect develops strategies for customer experiences and designs the digital media, devices, spaces and services that connect people to your brand. We integrate your people, your technology and your business to deliver the kinds of experiences that everyone is looking for: Easier travel. Simpler shopping. Safer banking.

Prospect

What we do

Every business
is a service.
Every service
must be designed.

Find out why

  • News Stories

    01 Jul

    bmi wins Best Airline Website... again

    bmi has won the best airline website at the Travelmole Awards 2010. It is the second year running that the judges have chosen flybmi.com.

  • Case Study

    20 May

    Designing the future of knowledge transfer

    A vision for knowledge transfer in the UK's creative industries

  • News Stories

    18 May

    Carter Stewart: Prospect’s Aircraft Interiors Expo Panelist

    Carter Stewart shared the podium with a select group of aviation industry leaders at the Aircraft Interiors Expo Hamburg opening press conference Tuesday, 18 May, 2010.

  • News Stories

    17 May

    Prospect speaks at the Aircraft Interiors Expo

    The Aircraft Interiors Show in Hamburg, 18-20 May, 2010 is the first public outing for a new partnership between Trans World Consulting and Prospect.

  • News Stories

    30 Apr

    Flying with bmi never looked so good

    Prospect was commissioned to shoot a promotional video for the new bmi lounge "The London Room".

  • News Stories

    29 Apr

    People centred design diagram

    Anja Klüver speaks at the City Interaction Lab

    Anja Klüver shared her insights into the people centred design process that helped bmi boost conversion rates by 20%.

  • News Stories

    17 Mar

    Prospect Geek Out at V&A Decode

    The Prospect team report on their experiences of the V&A's new interaction design exhibition.

  • News Stories

    01 Feb

    CIKTN 'Unlocking KT' Report 1 Released!

    Prospect have produced the first of three reports exploring the future of creating, sharing and applying knowledge in the creative industiries

  • News Stories

    18 Jan

    Prospect relaunches!

    What better way to kick off 2010 than with a resolution to launch a new Prospect website?

  • News Stories

    21 Dec

    Happy Holidays from Prospect!

    At the end of the year, the Prospect team took some well-deserved time out together to reflect on our practice.

  • Case Study

    03 Dec

    bmi logo

    Complete online experience

    Better for Business

  • News Stories

    20 Nov

    Match Made in Humin

    Humin, a people centred design service for the region of Flanders gets underway.

  • News Stories

    29 Oct

    Made in Madeira

    Richard and Anja attend the Service Design Network Conference 2009 in Madeira, Portugal

  • News Stories

    26 Sep

    Prospect Talks Co-Creation at Global Travel Conference

    Steve at Prospect presents an overview of co-creation and service design as a way for the travel industry to innovate its way out of a difficult environment.

  • News Stories

    25 Aug

    bmi: Look and Book

    Prospect renews and improves bmi's booking flow to great effect

  • Case Study

    18 Aug

    Designing the transition from operations focus to service focus

    Designing the transition from operations focus to service focus

  • News Stories

    15 Aug

    Supersize me!

    Prospect bucks the economic trends. We are extremely pleased to welcome 4 new people to our growing team.

  • News Stories

    24 Aug

    Ashes Victory!

    Prospect plays a role in England’s cricket triumph

  • News Stories

    07 Jul

    Bowling for England

    Prospect and Brandvoice launch the Ashes Banter blog, supported by Marston's